Claims and refunds
The customer has the right to request an interruption of the Evolum service within 5 working days from the start of processing his order. Furthermore, the customer is obliged to notify such a request by sending an electronic message to the provider’s mailbox [email protected] or [email protected] . Evolum service provider reserves the right of 2 working days to register the application and subsequently assess – compliance or rejection. If the request is approved, the Evolum services will be turned off after the request has been met, from the date the customer informs the customer by email. If approved, the customer will be refunded the amount corresponding to the number of days from the service shutdown to the end of the originally agreed period of service and the hourly rate of 5 € / hour will be deducted to analyze and pair the client’s Instagram profile with evolum.
The Client undertakes to use Evolum site only in a manner that respects the terms of the Instagram site service. Evolum service provider is not responsible in any way for blocking or deleting an Instagram photo in the Client’s account. Evolum provider is not responsible for any damage to the Client’s account or business. Evolum makes no guarantees of any kind for the services provided to the customer. Because Evolum uses an Internet connection to provide the service, the availability of the website is not always guaranteed.
Copyright of the Seller
The Customer undertakes not to distribute texts, photos used on the Instabreakfast Provider’s website without the Provider’s written consent. Evolum and its services, which are the subject of sale on this site, are the sole intellectual property of the seller within the meaning of Act no. 185/2015 Coll. Copyright Act. The Buyer is entitled to use the Evolum service provided solely for its purposes.
Withdrawal from the contract
According to the Act No. 102/2014 Coll. on the protection of consumers in the sale of provided services on the basis of a distance or off-premises contract of the seller and amending and supplementing certain laws (hereinafter referred to as the “Act”) under Section 7 et seq. right of withdrawal from the purchase contract within 14 calendar days from on the day of service takeover. You can use the following form to withdraw from the contract: Withdrawal from the contract. The right of withdrawal shall not apply to services as defined in §7 para. 6 písm. a) to l) of Act no. 102/2014. Z.z. The withdrawal costs shall be borne by the consumer.
Your personal information is protected by us under the GDPR (EU Data Protection Regulation):
If the buyer or user of the Evolum website has consented to the processing of personal data when registering for marketing purposes, he has agreed to send especially e-mail messages to the contact e-mail address. The buyer can withdraw his consent at any time by unsubscribing from the newsletter. From now on, we will no longer use the personal information you provide for marketing purposes.
By sending the order, the buyer confirms that he has read these terms and conditions and fully agrees with them. The seller reserves the right to change these terms and conditions. The obligation to notify the change of business conditions in writing is fulfilled by placing it on the website www.evolum.net
These General Terms and Conditions are valid from 22.08.2019