Frequently asked questions

Do not be shy,

feel free to ask if you have questions.

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Simple instructions before ordering service:

    1. The account must be older than one month.
    2. Fill bio, upload a profile photo and a minimum of 10 posts.
    3. Check the Instagram account security and email login.

    * For your safety and limits, we recommend that you have an Instagram account and a Facebook account linked.

    * If the customer has not met the following conditions, it is not possible to request a refund or guarantee precise results after payment for the service. You can read more about the terms of refund and guarantee here.

  • One of our team members will work on your account settings. We’ll review your order and process it later. If necessary, a member of our team will contact you within 1-2 business days to finish processing.

  • Once your order has been processed, we will associate your account with our work platform. You can easily track the status of your order in the client administration. This process is dependent on the answer which was given to the question above. Therefore, we ask our customers to complete the order process as accurately as possible. These steps will greatly facilitate our work and shorten the whole process.


Are your data safe?

  • Our Instagram Account Growth service is key to creating maximum engagement. We use the most effective ways to get real followers. We only interact with target users. Since we only work with those who have interests similar to your brand, this increases your chances of getting new, legitimate Instagram followers.

  • Your Instagram account is connected and is still associated with your email and phone number. Therefore, no one can change your password without first notifying you through Instagram and asking for permission to make any changes. Also, you can easily change your password at any time to automatically block our system from accessing your account. You should also change your password regularly to protect it.


If you still have questions – find answers here.

  • No. We create what we call the White List. This White List is a list of people you were already following before purchasing or starting this service. In this way, we will ensure that you never lose these people while using our services.

  • Of course! You still own your account and our service will run in the background. You’ll be able to use your account as usual. This means you can keep liking, commenting, posting and sharing stories.

  • This depends on the interest of the account category. There are several categories on Instagram – some are more interesting than others, which means that specific profiles are growing faster than others. Our goal is to provide you with the highest number of followers possible during the service package you purchased.

  • 100% organic. Evolum does not provide a set of purchased followers, like other websites. We provide a continuous “growth” of organic followers through the management of people who only follow you because they are interested in your account. You’ll see new followers, more comments, and more likes – because they’re people who are interested in your content.

  • Yes, you can cancel it at any time. We try to keep it as flexible as possible. If you are interested in canceling, please contact our customer support by email or phone.
    However, our terms of the agreement are binding. Learn more about refunds.


Do you still have questions?

  • Evolum also offers other services. We will create the perfect content for you that will attract new and current followers. We will undergo this lengthy task, just for you. Learn how to create content here.

  • There are no additional charges after purchasing a service or package. Payments are made through the payment gateway; PayLike or PayPal. Our services cannot be prepaid for a period longer than 30 days, so you won’t be charged or approved for the next period after the package expires.

  • If you are an agency, feel free to contact us anytime. We welcome the possibility of cooperation.

  • Yes, absolutely! For large orders or custom orders, please feel free to contact our support team to assist you. We will do our best to work with you on any specific services you require.